Ammar Masood Khan
experience
lived in
travelled
Explore my professional background, certifications, international experience and personal journey.
Executive Profile
I am an internationally experienced ICT professional with a Computer Systems Engineering background and experience across data networking, network security, telecommunications, IT infrastructure and service delivery. Having worked in Australia and New Zealand, my career focus has increasingly moved toward ICT management, service-level performance, operational coordination and stakeholder engagement.
Living in four countries and travelling to 13 countries has strengthened my adaptability, cultural awareness and ability to collaborate with people from diverse backgrounds. I hold dual citizenship, including New Zealand citizenship.
I bring a calm, collaborative and solutions-focused approach to work. My strengths include teamwork, respectful communication, patience, relationship building and connecting technical priorities with business needs. I value constructive feedback, continuous learning and supporting colleagues to achieve shared goals.
Outside work, I value spending time with my family and enjoy mentoring children to develop confidence, curiosity and practical skills.
This portfolio provides further details of my qualifications, professional development, career history and international experience.
Credentials & Professional Development
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Career Overview & Résumé
Professional Overview
ICT & SLA Manager based in Abu Dhabi, with a Computer Systems Engineering foundation and professional experience across data networking, network security, telecommunications, IT infrastructure and service delivery. My career has progressed from hands-on technical work toward ICT management, service-level performance, operational coordination and stakeholder engagement.
Having worked in Australia and New Zealand, I bring international workplace experience, a collaborative leadership style and an ability to connect technology operations with business needs.
Current Professional Focus
ICT and SLA management; IT infrastructure and service delivery; operational performance; cross-functional teamwork; communication with stakeholders; and continuous service improvement. My broader technical background supports informed decision-making across networking, security and enterprise ICT environments.
Selected Certifications & Professional Development
- Networking & security: Cisco CCNA; Fortinet NSE 1, NSE 2, NSE 3 (FortiAnalyzer), NSE 4 and NSE 5.
- Project management & leadership learning: PRINCE2 Agile training certificate; MS Project 2007; PMI-related Agile and generative AI learning.
- Telecommunications & systems: Etisalat Academy GPON and VoIP training; Tandberg TCTA, TCTE and MPS Specialist.
- Workplace safety & operations: BHP safety, field leadership and induction training; Rio Tinto workplace training; assessed Basic First Aid, Emergency Response and Fire Warden training (Adroit Consultancy & Safety Training, issued June 2026; expires June 2027).
These are selected records from my professional development portfolio. Training certificates are not presented as evidence of a currently valid professional licence or active certification where renewal may be required. See the Certificates section for the supporting records.
Résumé Available on Request
I tailor my résumé to the responsibilities and requirements of each opportunity while keeping my employment history, qualifications and achievements consistent. For a current résumé relevant to a particular position, please email me or connect via LinkedIn.
This website provides supplementary details of my professional development, career background and international experience.
Career & Work History
Planned chronological timeline from 2003 to the present, pending your previous and current résumés and confirmed employment dates.
Known training contexts include telecommunications, ICT and mining-related workplaces. Training records alone do not establish specific job titles or dates of employment.
Travel History & International Experience
My International Journey — Beyond Borders
Living, working, training and travelling internationally has broadened my personal and professional perspective. From specialist technical training in Norway, Sweden and Germany to telecommunications experience in the UAE, professional development in Malaysia, and life in New Zealand and Australia, each chapter has strengthened my adaptability, cultural awareness and appreciation of different ways of working.
These experiences have shaped how I contribute as a team player: listening carefully, respecting different perspectives, communicating patiently and building trust across cultures. Working with people from varied backgrounds has reinforced my belief that collaboration, empathy and flexibility are essential to effective service delivery and leadership.
Countries in My Travel Record
Norway · Sweden · Germany · United Arab Emirates · Türkiye · Oman · United Kingdom · Saudi Arabia · Thailand · New Zealand · Malaysia · Australia · Sri Lanka
Additional travel documentation: United States multiple-entry visa (2012–2017); the USA is included in my travel documentation but not counted as a visited country.
View Complete Travel History (PDF) ↗
Explore the full two-page international journey, including travel highlights, professional training, countries visited and key experiences.
For more about my professional background, connect with me on LinkedIn.
Family, Community & Leisure Activities
Outside work, I value family activities, children's learning and opportunities to explore new skills together. I am interested in practical activities that encourage curiosity, creativity, teamwork and healthy habits.
Ideas for children: outdoor walking challenges, age-appropriate coding, robotics, swimming, arts and crafts, beginner first aid awareness and community volunteering with suitable supervision.
My 2018 New Zealand Walk Challenge team achievement is included under Achievements.